Online reservations are temporarily unavailable. We apologize for the incovenience.

Please call us at 800-414-2807 to make a reservation.

Call for Dog-Friendly options.800-414-2807
Must Call for dog-friendly bookings.

On-site Amenities

  • Guest computer
  • Wi-Fi throughout the building
  • Stone’s Throw gathering space with fireplace
  • Gift shop
  • Free popcorn in the Stone’s Throw on weekends

Pet Policy

  • Cost: A $30 per day charge will be added to your Room for up to 3 days. But this fee is cut in half if you book our Pooch Package!
  • Availability: Not all room types are dog-friendly. Availability must be confirmed at time of reservation.
  • Policies: Dogs brought into non-pet rooms will result in a minimum charge of $250+tax for the infraction of the policy.
  • No iguanas (or other pets): Our pet policy is limited to dogs, and any other animals brought into a pet or non-pet suite will be subject to a minimum penalty charge of $250+tax.
  • Pets will be attended at all times.
  • Pet owners will clean up after their pets.
  • Pet owners will be responsible for any pet activity or noise which interferes with our other guests.
  • Allergies: Please let us know if you are allergic to pets and we will ensure your stay is in a non-pet friendly suite (based on availability).

General Policies

SMOKING
East Bay Suites is pleased to offer a Smoke-Free Environment including all balconies and patios.

CHECK-IN AND CHECK-OUT
Check-in begins at 3:00 p.m. and Check-out is at 11:00 a.m.

RATE POLICIES
Credit Cards – We accept Visa, MasterCard, American Express and Discover
Midweek Stays – Midweek rates apply to reservations Sunday – Thursday except for holidays.
Weekend Stays – A two-night minimum is required on all weekends.
Holiday Stays – Some holidays require a three-night minimum.

REQUEST POLICY
We do our best to accommodate any room requests. However, we do NOT guarantee a specific bed size, location, or specific suite number. We do guarantee a specific room type, i.e. One Bedroom, Two Bedroom, Three Bedroom, Studio Etc.

Resort Holidays

  • Martin Luther King, Jr.
  • Presidents Day
  • Memorial Day
  • 4th of July
  • Fisherman’s Picnic
  • Labor Day
  • MEA Weekend
  • Thanksgiving
  • Christmas
  • New Year’s

DEPOSIT
At the time of booking a deposit for the amount of one night’s stay plus tax and fees will be charged to your credit card. This deposit will be refundable, minus a $50 cancellation fee up until 7 days prior to arrival.

Cancellations & Refunds

Cancellation Policy – Cancellations made 7 days or more before non-holiday arrival will be refunded deposit minus a $50 booking fee. For cancellations less than 7 days before arrival, deposits are nonrefundable. Christmas/New Year’s reservations are non-refundable after December 1st. If canceled prior to that, the deposit is refundable minus a $50 booking fee.

We do not accept cancellations due to weather.

We do not accept cancellations over the internet via email.

Fisherman’s Picnic Cancellations made after July 1 for stays during Fisherman’s Picnic will forfeit the room deposit

All rates are subject to a resort service fee and state tax. The service fee covers resort programs including complimentary movies, guest computer, Wi-Fi throughout resort property, copies, library, games, bikes, snowshoes, complimentary firewood, S’more fixings, area maps, local newspaper, naturalist program/guest speakers, local pool and fitness center passes, seasonal entertainment, crafts, gas grill, Stone’s Throw community space, popcorn Fri/Sat nights, and other resort activities. All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the cancelation request.

MISSING/LOST ITEMS
East Bay Suites is not responsible for any lost, forgotten or stolen items. If forgotten items are located and requested to be mailed to the owner there is a minimum fee of $10.00 the recipient will be responsible for.